Springfield Cabinets, Countertops, Kitchen and Bathroom Remodels

Why Choose Cabinets Direct in Springfield

If you’re looking for the ultimate kitchen experience, Cabinets Direct USA is the partner for you. We make it our mission to help our customers get the most out of their investment in our products and services. From cabinets and countertops to wet bars and mud rooms — you dream it, we create it. Check out our idea gallery for inspiration on your next kitchen or bathroom makeover. When you choose to work with us, we encourage clients to take advantage of our talented installation team. They’ve worked on projects both large and small, using careful attention to detail and specialized tools to ensure the best results. They also offer a no-charge return visit after the completed installation for any small repair or adjustment needed.

Reviews for Cabinets Direct in Springfield

Want to know what our customers are saying about us? Find out from our Google listing reviews:

Cabinets Direct USA

4.8

Based on 116 reviews

Brenda VandeVelde

17:39 13 May 22

Shout out to Frank Morales, who accommodated me as a walk-in one afternoon on my way home from work so that I could... order a cabinet to be installed during my bathroom remodel. I didn't know what I was doing but he helped me pick something out that would match the existing vanity. It arrived earlier than I had expected, which was nice. But the real reason why I appreciate Frank is because when we couldn't find anyone willing or able to install the crown molding at the top of the cabinet, Frank stopped by our house after work one night and installed it for us himself! Really great customer service.read more

Megan Burley

23:06 31 Mar 22

Jeanne was wonderful in helping me with my kitchen renovation. She has gone above and beyond in her advice and... professionalism. I highly recommend her!read more

Jahnavi Bhatt

00:02 16 Mar 22

Ms. Pamela Boone is very professional. She has great knowledge of cabinets and countertops. I love her personality. She... designed my bathroomcabinets. I am very happy that I meet her.read more

Andrea Noble

18:35 06 Feb 22

Working with Pam was the best decision we made when we decided to redo our kitchen. She came up with innovative layout... ideas for our very challenging space and was very patient as we took our time making decisions. Once our contractor started demo, we found that we needed to change a few things and Pam helped us rework and reorder a few pieces in the most thoughtful way to minimize additional spend. Everything looks great; I can’t believe the transformation (though I’m sad we don’t get to work with Pam anymore)!Definitely visit Cabinets Direct and work with Pam… you will not regret it.read more

Dennis P

20:37 07 Jan 22

Worked with Frank …. The best. His knowledge, suggestions and patience with our questions was great. I’d recommend him... for our next project.read more

Vincent J. Amato

11:28 13 Dec 21

Great place for cabinets.Pamela was the best and designed a perfect kitchen layout.Everyone there was so... nice.Definitely recommend this store for kitchen cabinets.Vinread more

Sharon Gao

04:34 04 Dec 21

It's pleasant to work with the cabinet designer. However, the whole process is painful. Long story short - if you... want to wait for 5 months and have no problem to manage the logistic details, go ahead. Today is December 3rd 2021 and I only got partial delivery. I ordered Urban Effects Cabinets and made a full payment in July. The lead time was communicated as 10-12 weeks. The first delivery was made in Oct. The store and the driver told me my order was completed. In November, when my contractor began the installation and found out many cabinets were missing, and one pantry was totally wrong (it was another customer's order, and it came with a damaged corner.) My designer at Cabinet Direct was surprised as no one told her either there were backordered items. She was very kind and contacted Urban Effects manager right away. This was 3 days before Thanksgiving. (yes I had no kitchen for Thanksgiving). After Thanksgiving, Urban Effects arranged a 2nd delivery, but their warehouse told me to wait for 2 weeks for a delivery which would be mid of December. The warehouse is only 5 miles from my home! And that means I would have no kitchen for Christmas as well, because the counter top can't be ordered until all cabinets are installed. So I had to ask my designer to help again. She was very helpful and got me an earlier delivery date for December 4th (tomorrow). She told me all backordered items had been completed except the wrong pantry that will take time to be made, and no one knows when it will be done. This time I wouldn't trust any of them so I requested a packing slip. Cabinet Direct customer service took two days and emailed me the list finally on Dec 3rd, but I found again, one cabinet is missing. It appears the customer service didn't check the list before they made the statement that my order has been completed, because she admitted she didn't know. She asked me to go back to my designer and ask my designer to contact Urban Effects again, while knowing my designer took two days off. Tomorrow will be the 2nd delivery day. I will keep fingers crossed. I doubt I would have a kitchen for Christmas either. None of my friends believed I placed the order in July, and I chose Urban Effects because its plant is in Canada, not in China. So the ocean freight has no impact on it at all. It is just an poorly managed manufacturer. By the way, the quality is disappointing as well. I thought I paid for the maple wood. Only the doors are. The frame and everything else are powered boards with a thin veneer. The wrong pantry has a strong solvent odor so I have to keep the door closed. I still like the style and color, but who knows the durability.read more

Bernadette LoRusso

11:11 19 Aug 21

Great place! Great people to work with! Ask for Pam. I love my kitchen!❤

Joe Gill

22:58 09 Aug 21

The Cabinets Direct team was excellent! The design team helped us make the design in a short amount of time. They... delivered everything within their timeline and were always willing to help when we had questions. Highly recommend!read more

Regine Labossiere

00:41 28 Jul 21

I can’t say enough about Pamela Boone, kitchen designer at Cabinets Direct USA in Livingston, NJ. We have a complicated... kitchen and she was incredibly helpful and understanding and made so many drawings for us while we decided between cabinet designs. Once we had our own architect put together drawings and sent them to Pamela, we put down a deposit and someone from Cabinets Direct came and took their own measurements. After working with Pamela a little more, we settled on a cabinet line, color, door front, and design. She has been an incredibly helpful and integral part of our kitchen renovation process.read more

Cynthia Richardsonbennett

18:25 24 Jul 21

I enjoyed working with Pam. She was patient, knowledgeable, and courteous. Her level of expertise helped me design the... right look for my kitchen. Thanks Pam!read more

Darshan Goswami

02:20 30 Jun 21

We had an amazing experience with Cabinets Direct USA in designing our custom cabinets for our wonderful kitchen.... Working with Jeanne was an amazing. We had multiple meeting with her in designing our kitchens with numerous customization. That’s test the temperament. Through out the process, Jeanne has been very patient with us, listens our concerns, respected our view points and quickly direct us in the right direction to move forward with right solution. I really enjoyed working with her and also recommends others to work with her as well.Thank you cabinets direct and Jeanne for working with us to have our dream kitchen.read more

Jennifer H

21:08 28 Jun 21

After shopping around, we decided on Cabinets Direct and was happy we did. Frank at the Livingston location was great... to work with. He was patient and helpful with suggestions and when there was a mistake in one of the items, he immediately got it replaced. Also, one of the doors had a crack in it and he immediately contacted mfr and got that replaced. That shows me they stand behind their work and it gives me alot of confidence in using them again. The cabinets feel high quality and are a beautiful color! I've gotten many compliments on it (ordered Diamond Distinction in Seal color).read more

Kelly Curry

19:24 26 May 21

Working with Pamela at Cabinets Direct made the entire process of remodeling our kitchen feel so easy. Pamela was... incredibly knowledgeable and able to guide us in the right directions as well as provide detailed answers to our questions. At the same time, Pamela was not pushy and allowed us to make our final decisions independently. Pamela was always available by phone or e-mail and made time to meet with us in person whenever we requested an appointment. Pamela’s designs were detailed and captured everything we were looking for. Looking at her designs made our dreams “come to life” and got us really excited to complete our kitchen project. I would highly recommend Pamela as your designer!read more

Jen OBrien

19:51 03 Feb 21

This was our first experience working with Cabinets Direct and it definitely won't be our last. My husband is a... contractor and we have flipped a few homes. We typically purchase kitchen cabinets from one of the big box stores but on a recommendation tried Cabinets Direct for our most recent project. We worked with designer Jeanne King. Jeanne was incredibly thorough and easy to work with. She expertly navigated us through the design process and made great suggestions for design options. I would highly recommend working with Jeanne and Cabinets Direct.read more

Nick Penna

13:23 01 Feb 21

I had an excellent experience all around working with Cabinets Direct USA in Livingston; from my salesman, Frank, to... the quality of the Ultracraft cabinet I chose!With any remodel, there are bound to be a few small challenges along the way but we worked through them without any delays....that's what you expect when working with a family owned business! I highly recommend working with them.Nickread more

MichaelCalisto2021 [PARENT]

20:35 08 Jan 21

Henry was amazing and easy to work with! He went out of his way to make sure that our cabinetry and order was perfect.... During the installation Of the cabinets we had several questions and he answered everything in a timely manner! He went above and beyond to us the “extras” that we asked for! We highly recommend Cabinets Direct! Make sure that you work with Henry!read more

Mary Rittenhouse

02:11 05 Jan 21

We had a great experience with this company and in particular with Frank Morales who provided top service Pre and Post... sale. He was always there to help with installation questions and issues and worked with our contractor also. We would definitely recommend Frank and Cabinets Direct USA to our family and friends. We are very satisfied with the entire experience.read more

David McGregor

14:28 09 Dec 20

Our kitchen remodel turned out fantastic and we could not be more pleased. Working with Bryan Lobay was effortless... and his attention to detail was flawless. As we were on a tight time line he kept on top of the entire process and recommended installers and countertop providers who also did an an outstanding job. Would not hesitate to use Cabinets Direct and Bryan again for all our future projects.read more

Shannon Curtin

18:49 03 Dec 20

Pamela was great to work with. She put me right at ease and was very responsive to all of my emails. Loved all of her... recommendations. Would highly recommend Pamela!read more

Katherine Thorn

16:20 13 Nov 20

Like many who redo their kitchen, I was unsure of even where to start. I inquired and received numerous quotes from... various contractors and cabinet locations, none of which matched my price range and comfort level. When finally stumbling on Cabinets Direct specifically designer/salesman Frank Morales (Cabinets Direct, Livingston), I felt comfortable and ready to start the project. He was extremely knowledgeable and patient. From start to finish everything was EXCEPTIONAL! And when recommending a contractor, Miro, he was spot on. The partnership and communication between the two of them was extraordinary and ensured the project got done efficiently. To that point Frank even drove hardware to my house while I was out of town to ensure the project didn't get held up (THAT IS ABOVE AND BEYOND)! I will certainly be recommending and using both Frank and Miro in the future. I already have a friend that is beginning a project with them both. My kitchen is now finalized, and I could not be happier. I am fortunate to have had found partners like Frank and Miro that build trust and follows through with patience and fulfilled promises. Thank you Frank and Miro for an incredible experience and a beautiful kitchen I am so grateful to call mine!read more

Amy B

17:45 10 Nov 20

We completely gutted an apartment in Verona, NJ last year. We were incredibly fortunate to work with Jim Prentiss as... our designer. Jim designed our kitchen, two bathrooms, and two walls of beautiful cabinets for us. He guided us in choosing styles and colors, and his design was spot on. Not only is Jim very talented and easy to work with, he was extremely easy to communicate with. Each time we needed to get in touch with him, if our contractor had questions, he was quick to return calls. We love being in our beautiful apartment! I would highly recommend Cabinets Direct USA!!!read more

Richard Feinstein

21:40 18 Aug 20

We had cabinets put in a couple of years ago. We only use the apartment 3 months a year. A floating sink cab broke... and Bryan Lobay, from your Livingston office immediately put me in touch with your customer service. He asked all the right questions and gave me great directions and follow up. Kathy, in your customer service depart (unfortunately I do not know her last name) was wonderful in follow up and getting us a very satisfactory response from the cabinet company.I never write this type of email, but I could not let these two representatives of your company go without bringing them to your attention. I know you pride yourselves in customer service - unlike many, you practice what you preach.Please reach out to Bryan and Kathy and acknowledge them for the job they are doing.RegardsRichard Feinsteinread more

Karen Cimiluca

19:23 07 Jul 20

Working with Bryan Lobay at Cabinets Direct USA has been a pleasure. His vision for design and his experience working... on large projects exceeded my expectations. I trusted Bryan throughout the process and couldn’t be happier with the results.read more

Tricia Rios

18:03 02 May 20

My husband and I did a gut kitchen renovation and have nothing but great things to say about Cabinets Direct. We... worked with Jeanne, and could not have made our vision come to life without her by our side through it all. She was knowledgeable, patient, truly listened to what we wanted and we never felt like she was making any decisions for us. From the cabinets, countertop, and backsplash, right down to the hardware, everything fit our style and came together perfectly. We also were not working with a huge space, but after the design Jeanne helped us create, our kitchen feels twice the size and every area is not only beautiful but very functional. We highly recommend visiting Cabinets Direct and asking for Jeanne - you will not be disappointed!read more

Mike Tobin

02:54 11 Feb 20

We stumbled across Cabinets Direct at the Livingston location by chance, and worked with Lisa during our buying... process. Lisa has been incredibly helpful, patient, communicative, and responsive throughout the months of our project. We've met with her on numerous occasions as we mapped out and revised our kitchen design, and through it all she answered all of our questions, and responded to our concerns by putting us, the clients, first. We've spent hours with her, and Lisa helped us with a problem we had with the countertop manufacturer's inventory shortage, yet she consistently kept a positive attitude which helped reduce our stress levels. As it relates to Cabinets Direct, the company offers a number of different brands -- we decided on UltraCraft -- and the showroom gives good ideas and examples. Prices were far better than we found elsewhere, and we believe the quality is superior to other vendors as well. The turnaround was quick, 5-6 weeks, when 6-7 weeks was promised. Delivery day was seamless, everything arrived as promised, and our kitchen looks great! Can't thank Lisa enough, and we'd suggest you ask for her!read more

Samantha Sweeney

15:45 03 Feb 20

I had the great pleasure of working with designer Lisa Finnan. She was truly exceptional from the very moment we... entered Cabinets Direct. I had visited one or two other places that morning and was left feeling overwhelmed and unsure of whether or not I was willing to take on the huge project of renovating my kitchen. My experience at Cabinets Direct immediately put my mind at ease. Lisa's warm welcome, her willingness to answer all of my questions with patience, and her genuine professionalism, ensured me I was in capable hands.She has great enthusiasm and passion for her career and it made the entire process seem like a breeze. She listened to my vision and drew up digital sketches of exactly what my brand new kitchen would look like. She offered suggestions, and made adjustments with regard to my taste, my budget, and my timeline. I cannot speak highly enough of Lisa and would absolutely recommend her to my closest friends and family.read more

NV Luxe Interiors

18:09 08 Jan 20

Bryan Lobay is my go to person for client projects. He is knowledgeable, diligent, and works quick. He follows up on... all orders to ensure timely delivery and install. I appreciate his creative background to think out of the box when designing custom built-ins for me as per my design. His patience is key especially when I have to edit a plan/drawing a few times. Thanks Bryan for all that you do. More to projects to come your way this year!read more

Heidi Singer

22:15 21 Sep 19

Excellent experience beyond my expectations! Our designer, Lisa, was spectacular! She was extremely kind, patient and... professional taking the time to make sure we were completely satisfied. All questions and concerns were answered promptly. I felt like she was just as invested in the project and it's outcome as we were. The cabinets were well constructed and the price was also very reasonable. I would recommend Cabinets Direct and Lisa whole heartedly!read more

Joanne O'Leary

11:16 20 Sep 19

Lisa (Cabinets Direct, Livingston) was an absolute pleasure to work with! She was very patient and knowledgeable,... taking the time to answer all our questions. She also brought up ideas that we didn’t even think about that we incorporated into the kitchen design. We now have the kitchen of our dreams!read more

Seema DeFilippo

03:03 31 May 17

Kathy is incredible and we are so fortunate to have had her as our kitchen designer. Her design skills are exceptional... and she helped guide us in building a dream kitchen by bringing to our attention details that we had not thought of before. She went above and beyond to ensure that we were happy with our purchase. And we are certainly thrilled with our new kitchen! She is kind, responsive and truly reflects superb customer service. We highly recommend working with her and are ever grateful for finding her. Thank you Kathy!read more

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